Common Paper - Continued issue with guided interviews – Incident details

All systems operational

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Continued issue with guided interviews

ResolvedPartial outage185 hours 47 minutes

Affected

commonpaper.com

Partial outage from 8:40 PM to 2:27 PM

  • ResolvedUTC

    This incident has been resolved and the guides are available again.

  • MonitoringUTC

    A 3rd party service we use to power our guided interviews is experiencing problems, so we are in a degraded state for using the guided interviews. The app, api, and commonpaper.com are all functioning otherwise.