Common Paper - Continued issue with guided interviews – Incident details
All systems operational
Continued issue with guided interviews
Resolved
Partial outage
Started over 1 year agoLasted 8 days
Affected
commonpaper.com
Partial outage from 8:40 PM to 2:27 PM
Updates
Resolved
Resolved
This incident has been resolved and the guides are available again.
Monitoring
Monitoring
A 3rd party service we use to power our guided interviews is experiencing problems, so we are in a degraded state for using the guided interviews. The app, api, and commonpaper.com are all functioning otherwise.