Common Paper - Investigating a possible issue with our email provider. Sent emails may be delayed. – Incident details

Investigating a possible issue with our email provider. Sent emails may be delayed.

ResolvedPartial outage1 hour 38 minutes

Affected

commonpaper.com

Operational from 7:42 PM to 9:20 PM

app.commonpaper.com

Partial outage from 7:42 PM to 8:50 PM, Degraded performance from 8:50 PM to 9:20 PM

api.commonpaper.com

Partial outage from 7:42 PM to 8:50 PM, Degraded performance from 8:50 PM to 9:20 PM

  • ResolvedUTC

    This incident has been resolved. Any emails that failed to send on the first try will be sent slightly delayed.

  • MonitoringUTC

    Most or all emails are getting through but our email provider is still reporting a degraded state for now. Will keep investigating.

  • InvestigatingUTC
    We are currently investigating this incident.