Common Paper - Investigating a possible issue with our email provider. Sent emails may be delayed. – Incident details

All systems operational

Investigating a possible issue with our email provider. Sent emails may be delayed.

Resolved
Partial outage
Started about 1 month agoLasted about 2 hours

Affected

commonpaper.com

Operational from 7:42 PM to 9:20 PM

app.commonpaper.com

Partial outage from 7:42 PM to 8:50 PM, Degraded performance from 8:50 PM to 9:20 PM

api.commonpaper.com

Partial outage from 7:42 PM to 8:50 PM, Degraded performance from 8:50 PM to 9:20 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Any emails that failed to send on the first try will be sent slightly delayed.

  • Monitoring
    Monitoring

    Most or all emails are getting through but our email provider is still reporting a degraded state for now. Will keep investigating.

  • Investigating
    Investigating
    We are currently investigating this incident.