Common Paper - Continued issues with file uploading. – Incident details

All systems operational

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Continued issues with file uploading.

ResolvedPartial outage3 hours 46 minutes

Affected

app.commonpaper.com

Partial outage from 4:38 PM to 8:25 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The service is running again but we're still actively monitoring it.

  • InvestigatingUTC

    Yesterday the vendor we use for processing and scanning uploaded files had a service issue and they seem to have returned today. We're in contact with their support team and will update when we have more information.