Common Paper - API returning unauthorized for valid keys – Incident details

All systems operational

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API returning unauthorized for valid keys

ResolvedMajor outage1 hour 45 minutes

Affected

commonpaper.com

Operational from 1:13 PM to 2:58 PM

app.commonpaper.com

Operational from 1:13 PM to 2:58 PM

api.commonpaper.com

Major outage from 1:13 PM to 2:58 PM

gerri.commonpaper.com

Operational from 1:13 PM to 2:58 PM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently investigating an issue where our API is returning a 401 Unauthorized response for valid API keys.