Common Paper - Issues with esignature – Incident details

Issues with esignature

ResolvedMajor outage4 hours 44 minutes

Affected

commonpaper.com

Operational from 8:19 PM to 1:03 AM

app.commonpaper.com

Major outage from 8:19 PM to 1:03 AM

api.commonpaper.com

Operational from 8:19 PM to 1:03 AM

gerri.commonpaper.com

Operational from 8:19 PM to 1:03 AM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Our esignature partner service (Dropbox Sign) is having an outage. During this time you may notice performance issues or errors when attempting to sign agreements. We are actively monitoring the situation.