Common Paper - Issues with Gerri – Incident details

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Issues with Gerri

ResolvedPartial outage24 hours 43 minutes

Affected

gerri.commonpaper.com

Partial outage from 2:34 PM to 3:18 PM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Our AI vendor is having service issues, which may cause degraded performance and/or failures when reviewing contracts with Gerri.