Common Paper - PDFs retrieval returning errors – Incident details

All systems operational

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PDFs retrieval returning errors

ResolvedMajor outage46 minutes

Affected

app.commonpaper.com

Major outage from 4:34 PM to 5:21 PM

api.commonpaper.com

Major outage from 4:34 PM to 5:21 PM

gerri.commonpaper.com

Operational from 4:34 PM to 4:59 PM, Major outage from 4:59 PM to 5:21 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.