Common Paper - Continued issues with file uploading. – Incident details
All systems operational
Continued issues with file uploading.
Resolved
Partial outage 30 %
Started 7 days agoLasted about 4 hours
Affected
app.commonpaper.com
Partial outage from 4:38 PM to 8:25 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
The service is running again but we're still actively monitoring it.
Investigating
Investigating
Yesterday the vendor we use for processing and scanning uploaded files had a service issue and they seem to have returned today. We're in contact with their support team and will update when we have more information.
