Common Paper - Issues with file uploads – Incident details

All systems operational

Issues with file uploads

Resolved
Major outage
Started 5 months agoLasted 41 minutes

Affected

commonpaper.com

Operational from 4:07 PM to 4:49 PM

app.commonpaper.com

Major outage from 4:07 PM to 4:49 PM

api.commonpaper.com

Operational from 4:07 PM to 4:49 PM

gerri.commonpaper.com

Major outage from 4:07 PM to 4:49 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    A vendor that processes file uploads is having a service outage. We're investigating the issue.