Common Paper - Notice history

All systems operational

commonpaper.com - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.97%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

app.commonpaper.com - Operational

100% - uptime
Jul 2025 · 99.51%Aug · 99.85%Sep · 99.98%

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Jul 2025
Aug 2025
Sep 2025

api.commonpaper.com - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.95%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

gerri.commonpaper.com - Operational

100% - uptime
Jul 2025 · 100.0%Aug · 99.95%Sep · 100.0%

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Jul 2025
Aug 2025
Sep 2025

Notice history

Sep 2025

Issues with uploaded files.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    A vendor we use for processing/scanning file uploads is having a partial outage.

Aug 2025

Issue with esignature
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating an issue related to esignature periodically failures.

Mail delivery issue and signing issue
  • Resolved
    Resolved

    We tracked the issue down to a problem with our job queue and resolved the core issue. Our email provider may still be having some issues delivering emails to Outlook based accounts.

  • Update
    Update

    Also getting reports about our signing flow not completing. We are working on the issue.

  • Identified
    Identified

    Our email provider is having issues delivering emails to some addresses. We're working with them to resolve the issue.

API errors
  • Resolved
    Resolved

    This incident has been resolved. We rolled back an update that caused some API queries to fail.

  • Investigating
    Investigating

    We are currently seeing elevated errors in our API and are investigating the issue.

Jul 2025

Issue with signing imported agreements
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2025 to Sep 2025

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