Common Paper - Notice history

All systems operational

commonpaper.com - Operational

97% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 92.06%

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Aug 2023
Sep 2023
Oct 2023

app.commonpaper.com - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 99.85%Oct · 99.86%

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Aug 2023
Sep 2023
Oct 2023

api.commonpaper.com - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Investigating an issue with logins
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    It looks like our identity provider is mostly back up. We're still keeping a close eye on things.

  • Update
    Update

    Our identity provider is down at the moment many services including logins aren't working. We're closely monitoring the situation.

  • Investigating
    Investigating

    We are currently investigating this incident.

Continued issue with guided interviews
  • Resolved
    Resolved

    This incident has been resolved and the guides are available again.

  • Monitoring
    Monitoring

    A 3rd party service we use to power our guided interviews is experiencing problems, so we are in a degraded state for using the guided interviews. The app, api, and commonpaper.com are all functioning otherwise.

Issue with guided interviews
  • Resolved
    Resolved

    This incident was related to an outage with a 3rd party service and it was been resolved.

  • Investigating
    Investigating

    We are investigating an issue related to the creation of templates in our guided interviews.

Sep 2023

Signing service issue
  • Resolved
    Resolved

    This incident has been resolved. It was due to an error in a 3rd party service and all functionality has been restored.

  • Investigating
    Investigating

    We are investigating an issue where users aren't able to sign agrements.

Aug 2023

No notices reported this month

Aug 2023 to Oct 2023

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