Common Paper - Notice history

All systems operational

commonpaper.com - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

app.commonpaper.com - Operational

100% - uptime
Jul 2024 · 99.77%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

api.commonpaper.com - Operational

100% - uptime
Jul 2024 · 99.92%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

gerri.commonpaper.com - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

No notices reported this month

Aug 2024

No notices reported this month

Jul 2024

Vendor outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    One of our vendors is currently experiencing issues that are causing errors for various actions on our platform. We are currently investigating this incident.

Extended maintenance window
  • Resolved
    Resolved

    All systems are back up and running.

  • Monitoring
    Monitoring

    Correction. Our esignature partner is still down for maintenance, so Common Paper is still in maintenance mode. We'll update you as soon as we're back up.

Scheduled maintenance 8:00PM July 23, 2024
  • Completed
    July 24, 2024 at 12:30 AM
    Completed
    July 24, 2024 at 12:30 AM
    Maintenance has completed successfully
  • In progress
    July 24, 2024 at 12:00 AM
    In progress
    July 24, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    July 24, 2024 at 12:00 AM
    Planned
    July 24, 2024 at 12:00 AM

    We are planning to be down briefly for vendor driven scheduled maintenance at 8:00PM ET. We expect the maintenance period to be brief and will be back up as soon as we can.

Issue with guided workflows on commonpaper.com
  • Resolved
    Resolved

    We are currently investigating an issue with our guided agreement workflows on commonpaper.com. Templates and agreements in app.commonpaper.com shouldn't be affected and are working normally.

Issue downloading PDFs
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating an issue where uploaded PDFs aren't downloading properly.

Jul 2024 to Sep 2024

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