Common Paper - Notice history

All systems operational

commonpaper.com - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

app.commonpaper.com - Operational

98% - uptime
Apr 2025 · 94.02%May · 99.77%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

api.commonpaper.com - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

gerri.commonpaper.com - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Notice history

Jun 2025

No notices reported this month

May 2025

Possible issues with signing agreements
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our esignature vendor is experiencing some issues that may affect Common Paper users.
    https://status.hellosign.com/incidents/qbm6xpdq2rv6

Apr 2025

Issue with signing Microsoft Word files
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Received confirmation from Dropbox Sign that they identified the issue and are working on a fix. In the mean time, please continue to convert docx files to PDF before uploading for signature.

  • Update
    Update

    Working with Dropbox Sign support to figure out the issue.

  • Investigating
    Investigating

    We are currently investigating an issue with importing Microsoft Word files (docx) for signature. Until the issue is resolved, please convert files to pdf before importing.

Apr 2025 to Jun 2025

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