Vendor outage

Resolved

Partial outage

Started almost 2 years agoJuly 30, 2024Lasted about 2 hours11:59 PMJuly 31, 20241:56 AMUTC

Affected

app.commonpaper.com

api.commonpaper.com

Updates

Resolved
July 31, 2024 at 1:56 AMUTC
Resolved
July 31, 2024 at 1:56 AMUTC
This incident has been resolved.
Monitoring
July 31, 2024 at 12:09 AMUTC
Monitoring
July 31, 2024 at 12:09 AMUTC
We implemented a fix and are currently monitoring the result.
Investigating
July 30, 2024 at 11:59 PMUTC
Investigating
July 30, 2024 at 11:59 PMUTC
One of our vendors is currently experiencing issues that are causing errors for various actions on our platform. We are currently investigating this incident.

Common Paper - Vendor outage – Incident details