Notice history

Jul 2024

Aug 2024

Sep 2024

Jul 2024

Aug 2024

Sep 2024

Jul 2024

Aug 2024

Sep 2024

No notices reported this month

No notices reported this month

Resolved
July 31, 2024 at 1:56 AM
Resolved
July 31, 2024 at 1:56 AM
This incident has been resolved.
Monitoring
July 31, 2024 at 12:09 AM
Monitoring
July 31, 2024 at 12:09 AM
We implemented a fix and are currently monitoring the result.
Investigating
July 30, 2024 at 11:59 PM
Investigating
July 30, 2024 at 11:59 PM
One of our vendors is currently experiencing issues that are causing errors for various actions on our platform. We are currently investigating this incident.

Resolved
July 24, 2024 at 1:01 AM
Resolved
July 24, 2024 at 1:01 AM
All systems are back up and running.
Monitoring
July 24, 2024 at 12:00 AM
Monitoring
July 24, 2024 at 12:00 AM
Correction. Our esignature partner is still down for maintenance, so Common Paper is still in maintenance mode. We'll update you as soon as we're back up.

Completed
July 24, 2024 at 12:30 AM
Completed
July 24, 2024 at 12:30 AM
Maintenance has completed successfully
In progress
July 24, 2024 at 12:00 AM
In progress
July 24, 2024 at 12:00 AM
Maintenance is now in progress
Planned
July 24, 2024 at 12:00 AM
Planned
July 24, 2024 at 12:00 AM
We are planning to be down briefly for vendor driven scheduled maintenance at 8:00PM ET. We expect the maintenance period to be brief and will be back up as soon as we can.

Resolved
July 17, 2024 at 1:27 PM
Resolved
July 17, 2024 at 1:27 PM
We are currently investigating an issue with our guided agreement workflows on commonpaper.com. Templates and agreements in app.commonpaper.com shouldn't be affected and are working normally.

Resolved
July 13, 2024 at 3:12 PM
Resolved
July 13, 2024 at 3:12 PM
This incident has been resolved.
Investigating
July 13, 2024 at 2:49 PM
Investigating
July 13, 2024 at 2:49 PM
We are currently investigating an issue where uploaded PDFs aren't downloading properly.

Jul 2024 to Sep 2024

Common Paper - Notice history